Employees:
11~50
Year Established:
2011
Business Type:
Trading Company
You make money, we make machine line.
Sun Glory Industry International Limited as a kitchenware turn key project maker, was established in 2011.
Our factories have 10 to 50 years experiences on stainless steel, aluminum or plastic kitchenware, cookware sink, utensils, kettle, flask, cutlery, food container, storage can making.
Besides kitchenware A-Z solutions and turn key projects including machinery, dies & tools, accessories and consumable stuffs, we offer Pre-sale, In-sale, After-sale service and Value-added Services.
Pre-sale Service:
1. Process design.
2. Process feasibility analysis.
3. Production solution design.
4. Factory or production line planning and design.
5. Machines model recommendation.
In-sale Service:
1. Machines and molds inspection during and after manufacture.
2. Independent verification for each process.
3. Simulate production according to customer's future production condition(use customer's machines, molds and work piece for quantity production).
After-sale service:
1. Machine installation.
2. Machine adjustment and debugging.
3. Workers training.
a) Characteristic of materials.
b) Application of working principle, electrical principle, hydraulic principle, mechanical principle and other principles for machines.
c) Motion processes of machines.
d) Trouble shooting of machines.
e) Safety knowledge of the machine operation.
Workers trained with above details can know well of the basic knowledge of the machine production. Thus, they can make reasonable arrangements, deal with common problems and improve production efficiency continuously).
4. Machine Maintenance
a) Professional service team and fast-response service mechanism. On line maintenance and other technical support and service can be provided within the guarantee period(normally, 1 year for machine after installation finished ). Engineers of Chinese or Indian service center can be sent for factory service according the distance to customer's factory if it is needed(free for the engineers' salary, customers just need to cover the cost for round trip air ticket, food and accommodation).
New paid-service contract(AMC) can be signed when the machine installation has been finished for 1 year(guarantee period is over).
b) Abundant spare parts are in storage to ensure replacement for broken parts can be sent to customers immediately .
Value-added Services:
1. Improving training of on-site management .
2. Receive customers to have long-term and systematic training.
3. Provide technical support and service for the upgrading of processes and production.
4. Share the latest industry news.
