Employees:
501~1000
Year Established:
2004
Business Type:
Manufacturer, Trading Company
Tomtop was founded in 2004. Since that time, Tomtop has been concentrating on brand development as well as OEM/ODM service. Through cooperation with famous university on constant research and development in new technologies and products, we are heading toward leader status in the e-business industry due to its high-end technology. With rich experience and knowledge, we offer competitive and reliable service to promote the brand image, which in-turn has a profound influence on the whole industry. Innovations in research and development provide the best returns for our customers while at the same time providing the inspiration for our further development.
Through great management, talented and forward-thinking engineers, high-quality products and first-class customer service, we aims to provide the best vapor experience. To our delight, we have earned a great reputation all around the world. We believe that based on honest business practices and stable development, we can be all you want. Our goal is that everyone has a great experience with Tomtop, in accordance with our slogan of all for your health.
Operation Philosophy:
Quality and customer service are the decisive factors in any enterprise future. With that in mind, we implements the policy: Customer first, Quality first. Our forward thinking strategy has made us a consistent source of innovation across the industry in E-cigarettes and our production flexibility has allowed us to keep pace with the changing market demands. We top priority is to meet and exceeds the expectations of its customers. We are committed to provide excellent service in all areas of production like planning, development, design, manufacturing and implementation.
Global Supply-Chain Finance:
Our supply chain solutions offers customers a full service portfolio, including global supply chain design and planning, logistics and distribution, customs brokerage and international trade services, as well as transportation and freight services via ocean, air or ground.
From risk mitigation to financing, settlement to information, our trade experts will offer support and deliver world-class solutions to buyers and vendors on reductions in aggregate cash requirements due to shortened order-to-cash cycles
Oversea Warehouse Logistics:
To respond to complaints about long delivery times, we has built overseas warehouses in the UK and the US to ensure that customers get their packages faster. With strict operating delivery systems in place, customers in the UK, Western Europe, and the US no longer need to wait a long time for their packages arrival. Currently, we have only some of the hottest products available in limited quantities since the warehouses were just recently completed. However, more products will be added in the future to better meet your requirements.
We plan to add more countries to the delivery list in the future so that most customers can get their packages in a short time. We will build more overseas warehouses in the future to speed up delivery no matter where you are.
Customer Service:
As the electronic cigarette industry is expanding rapidly in such a short amount of time, there is a high demand for certain products that take weeks and even months to arrive at the retailer. Our oversea warehouse logistics are here to alleviate some of the problems which many Electronic Cigarette retailers have such as lead time and Minimum Order Quantities. Our mostly products are always on hand and we have no minimum order quantity.
We stand behind everything we sell and make it our mission to ensure increased profitability for you. It is often difficult to switch suppliers but we will work very hard with you to smooth the transition. If you give us the opportunity to claim even a portion of your business, we will work hard to earn more of it.