Shandong Cathay Machinery Co.,Ltd

Shandong Cathay Machinery Co., Ltd is a company in northern China specializing in the design, production, processing, and export of material handling equipment, aerial work platforms, and related hydraulic lifting equipment. The company was established in 2015 and is located in Jinan, the capital of Shandong Province, China. Jinan High-tech Free Trade Zone. At present, there are two independent production plants, covering an area of more than 10,000 square meters, production R&D teams, a marketing department, and an after-sales department, totaling more than 150 people. The production area is equipped with automated cutting equipment, automated welding equipment shot blasting, spraying lines, and other modern technology production chains. Integrate efficiency, intelligence, safety, and quality control into one. Cathay Machinery was formerly two independent professional production and sales hydraulic lifting equipment and material handling companies. In order to integrate its supply chain and research and development advantages and promote it as a world-class brand, the two companies reached a strategic cooperation agreement in 2015 to jointly form Cathay machinery. Since 2015, Cathay Machinery has been continuously developing and upgrading products, striving to build a high-tech industry.
Cathay Machinery has always adhered to the concept of "creating common value with customers", deeply cultivated products, and service-oriented. Through our professional skills and high-quality services, we exceed customer expectations.
Our Service

"Three guarantees, one promise"

(1) Price Guarantee Commitment

When the price of raw materials changes and it is necessary to increase the customer's price, our company guarantees to notify the customer within 15 days before the price adjustment, and protect the interests of the customer within the validity period of the quotation. There is no time limit to reduce the customer price, and it can be lowered at any time.

(2) Supply Commitment

In order to ensure a stable supply of customers and the continuous supply of goods in the middle of procurement, we have signed supply contracts with raw material suppliers of commonly used materials and material numbers. Suppliers must notify our company three months in advance when they run out of materials or stop production of related materials. , and guarantee our company's unlimited demand within three months. (Except for force majeure)

(3) Delivery time commitment

Our company promises to deliver goods on time, except for special circumstances, such as failure to deliver on time due to force majeure factors. If there are special requirements that need to be shipped in advance, our company will organize production and packaging according to the specific situation, and strive to meet customer needs.

(4) After-sale service commitment

When the customer receives our products, if the product quality fails to meet the customer's order requirements, we will be responsible for replenishment, replacement, or return of the delivery content. However, it does not include joint and several liabilities other than this item or a third party caused by the customer's poor inspection of incoming materials.